Ferravitin™ USA Return Policy – shop.ferravitin.com
Effective Date: 15 June 2025
This Return Policy applies to purchases made through shop.ferravitin.com, operated by BioScience USA, a Wyoming-registered subsidiary of BioScience Global (Canada). All returns and customer support inquiries are processed by our U.S. team. Orders are shipped from our distribution center located in Salt Lake City, Utah.
Returns are accepted within 30 days of delivery if the product is:
- Unopened
- In its original packaging
- Purchased directly from shop.ferravitin.com
Returns will not be accepted for:
- Opened or used items- Promotional samples or trial-size items
- Final sale or discounted bundles- Subscription orders once shipped
Please contact support@ferravitin.com with:
- Your order number
- Reason for return
- Photo of the product (optional for unopened packages)
Once approved, you will receive return instructions and the return address.
Customers are responsible for return shipping unless the return is due to an error on our part (e.g., wrong or damaged item). We recommend using a trackable carrier.
Return shipping from non-contiguous locations (Alaska, Hawaii, Puerto Rico, APO/FPO/DPO) may incur higher outbound and return rates. Ferravitin™ is not liable for these extra costs unless caused by fulfillment error.
Refunds will be issued to the original form of payment within 5–7 business days after we receive and inspect the return. Shipping charges are non-refundable unless the issue was our error.
Contact us at support@ferravitin.com within 7 days of delivery with:
- Order number
- Description of issue
- Photo of the item and packaging
We may issue a refund or replacement at our discretion after reviewing the case.
Subscriptions are non-refundable once shipped. For bundle promotions, all items must be returned to receive a full refund. Partial returns may be declined or prorated.
Ferravitin™ is a nutraceutical supplement. It is not intended to diagnose, treat, cure, or prevent any disease. Return requests based solely on perceived lack of results are not eligible once the product is opened.
BioScience USA
Email: support@ferravitin.com
Phone: +1 844 787 4766